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As avid travelers, we purchase annual travel insurance through AAA to have peace of mind while exploring destinations around the world. With a busy schedule both at home and abroad, it’s important we can easily access policy documents and claim forms anytime, anywhere.
That’s where CSA’s online portal through AAA.com/MyPolicy comes in so handy. In this post, I’ll walk through how to log in and make the most of its self-service features.
Setting Up Your Online Account
If this is your first time accessing your CSA policy online, you’ll need to create a username and password. Begin by going to www.aaa.com/mypolicy and clicking “Register”.
You’ll be prompted to enter some basic identifying information like your AAA member number, date of birth, and zip code. Once verified, choose a username and security questions for password resets.
From there, you can log in anytime with ease to view policy and claims details at your fingertips.
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Navigating Online Services
After logging in, you’ll land on the myPolicy home page. The main menu across the top provides quick links to:
- Policy Documents – Download a digital copy of your certificate of insurance.
- Claims Center – File, check status, or obtain forms if needed to report an incident.
- Upcoming/Past Travel – View trips covered by dates.
- Profile – Update contact or AAA account info.
- Message Center – Contact CSA/AAA with questions by text or email.
It’s incredibly user-friendly to peruse. I especially love being able to pull up exact certificate wording if ever need proof of coverage abroad.
Additional Helpful Features
A few other nifty self-help functions I’ve utilized include:
- Renewal Notifications – Stay on top of upcoming renewal periods.
- Usage Dashboard – Track policy/claim activity over time.
- Travel Medical Assistance – Access global provider networks if injury/illness strikes.
- Online Chat – Speak with a CSA rep through live messaging.
Rather than calling in, I’ve found most queries can now be addressed conveniently through the portal. It beats waiting on hold!
In Conclusion
With CSA’s innovative policy portal, there’s no excuse for being unprepared when traveling. I feel totally empowered accessing all policy matters any minute of any day. Combining excellent insurance protection with such brilliant online tools puts complete control in my hands. Safe journeys indeed!
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